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Quick Answers

Frequently Asked Questions

Straight answers about ordering, shipping, testing, and everything else you need to know before you check out.

Ordering

Browse the shop, add the compounds you need to your cart, and check out through our secure payment page. You'll receive an email confirmation as soon as your order is placed.

We accept all major credit and debit cards through our secure checkout, along with select digital payment options shown at checkout.

Orders can be changed or canceled within a short window after purchase, before they're processed for shipment. Contact support as soon as possible and we'll do our best to accommodate the change.

Shipping

Most orders ship within one business day and arrive within 2–5 business days depending on your location. Tracking is provided by email as soon as your order ships.

Every order ships in insulated, discreet packaging designed to protect product integrity in transit. Vials are secured to prevent movement or breakage.

Products

Every batch is independently tested to a 99%+ purity standard before it's released for sale. Results are documented in each product's Certificate of Analysis.

Lyophilized (freeze-dried) vials should be kept in a cool, dry, dark environment until use. Refer to the storage guidance included on each product's label and documentation.

Properly stored, lyophilized peptides remain stable for an extended period. Exact shelf life varies by compound and is noted on the product's Certificate of Analysis.

Amino H2O is a sterile-filtered water product used in laboratory settings for standard preparation procedures. It is sold separately from our peptide products.

Quality & Testing

Yes. Every batch is verified by an independent, ISO 17025-accredited laboratory for identity and purity before it ships.

Each product page includes a link to view or download the current batch's COA. You can also request a specific COA by contacting support with your order number.

All products are manufactured in-house in the United States, with every batch sent to an independent lab for verification before release.

Returns & Support

If your order arrives damaged or incorrect, contact support within 7 days of delivery and we'll arrange a replacement or refund at no cost to you.

Reach our team anytime through the contact form on our site, and we'll respond within one business day.

Larger volume orders may qualify for adjusted pricing. Reach out to our team with the compounds and quantities you're interested in and we'll follow up with details.

Still have questions?

Our support team is here to help with anything not covered above.

Email Support
FOR RESEARCH USE ONLY. All products sold on this website are intended for laboratory research purposes only and are not for human consumption. Not for use in diagnosis, treatment, cure, or prevention of any disease.